Some ground rules.

Welcome to Alor, a property management platform operated by Cambridge Labs Limited ("we," "us," "our"). By using our website and services, you ("the User") agree to these Terms and Conditions. Please read them carefully before accessing or using our platform. If you do not agree to these terms, you must not use our services.

Definitions​

• Platform: The Alor website and any associated mobile applications or services.

• User: Landlords, tenants, property managers, or any other individuals accessing the Platform.

• Services: Property management tools, including but not limited to rent tracking, financial reporting, maintenance scheduling, and communication features.

Eligibility

• Users must be at least 18 years old to register and use the Platform.

• By creating an account, you confirm that all information provided is accurate and that you have the authority to use the Platform.

Use of the Platform

• Users agree to use the Platform solely for lawful purposes related to property management.

• You must not:

  • Use the Platform for fraudulent activities or to harm others.

  • Attempt to interfere with or compromise the security or functionality of the Platform.

  • Share or distribute any harmful or illegal content.

Account Registration and Security

• Users are required to create an account to access certain features of the Platform.

• You are responsible for maintaining the confidentiality of your login credentials and are liable for all activities conducted under your account.

• If you suspect unauthorised use of your account, you must notify us immediately.

Data Privacy

• Our use of your data is governed by our Privacy Policy, available here. By using the Platform, you consent to our collection, use, and storage of your data as described in the Privacy Policy.

• Users are responsible for ensuring the accuracy of data provided through the Platform.

Fees and Payments

• Certain features of the Platform may require payment of fees. All fees will be clearly outlined and agreed upon before usage.

• Payments must be made via the methods specified on the Platform.

• Late payments may result in suspension or termination of your access to the relevant services.

Intellectual Property

• All content on the Platform, including logos, trademarks, and software, is the property of Cambridge Labs Limited.

• Users may not copy, distribute, modify, or create derivative works based on Platform content without prior written consent.

Service Availability

• While we strive to ensure uninterrupted access to the Platform, we do not guarantee that the Platform will always be available or error-free.

• We may suspend or restrict access for maintenance, updates, or technical issues without prior notice.

Limitation of Liability

• To the fullest extent permitted by law, Cambridge Labs Limited is not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the Platform.

  • Losses caused by unauthorised access to your account due to your failure to maintain confidentiality.

• Our total liability for claims related to the Platform is limited to the amount you have paid for the services.

Termination

• We reserve the right to suspend or terminate your access to the Platform at any time if you breach these Terms and Conditions.

• You may close your account at any time by contacting us at contact@alorproperty.com.

Third-Party Services

• The Platform may integrate with third-party services, such as payment gateways or Open Banking APIs.

• We are not responsible for the functionality or security of these third-party services and recommend reviewing their terms of use.

Changes to the Terms

• We may update these Terms and Conditions from time to time. Any changes will be posted on the Platform, and continued use of the Platform constitutes acceptance of the updated terms.

Governing Law

• These Terms and Conditions are governed by the laws of England and Wales.

• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, you can contact us at:
Email: contact@alorproperty.com
Address: 30 High Street, Colliers Wood, SW19 2AB